ACGGOODS Privacy Policy
Last updated: June 15, 2026
ACG Goods (“we,” “us,” or “our”) operates the website https://acggoods.com/ (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, or register as an independent creator. Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
1. Information We Collect
Account Registration & Orders (Shoppers): Name, email address, postal address, phone number, and payment details.
Creator Account Data (Artists): Store profile information (e.g., bio, social media links), payout information (e.g., PayPal email, bank account details), and necessary tax identification or identity verification documents required for revenue payouts.
User-Generated Content (UGC) & IP Verification: Artwork files, designs, layered source files, and creation progress records uploaded to the Site for production, store management, or copyright verification purposes.
Customer Service & Legal Communications: Correspondence content when you contact us for support, as well as formal legal documents (such as DMCA Takedown Notices and Counter-Notices) which may contain your legal name, address, and signature.
Surveys & Promotions: Responses to surveys, contests, and marketing preferences.
Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and time spent on pages.
Cookies & Similar Technologies: Cookies, web beacons, and tracking pixels to recognize you, remember preferences, and analyze Site traffic.
2. How We Use Your Information
Order Fulfillment: Process payments, manage and ship orders, and provide customer service.
Creator Management & Payouts: Manage independent artist stores, calculate revenue shares, process payouts, and issue relevant tax documentation.
Account Management: Create and maintain your account, and authenticate your identity.
Communications: Send order confirmations, shipping notifications, store updates, and respond to inquiries.
Intellectual Property & Compliance: Enforce our Copyright Policy, process DMCA claims, verify artwork originality, detect and prevent fraud, and comply with legal obligations.
Marketing & Promotions: With your consent, send newsletters, special offers, product updates, and surveys; tailor content to your interests.
Site Improvement & Analytics: Analyze Site usage to improve Site functionality, user experience, and product offerings.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about Site usage. You may choose to disable cookies through your browser settings; however, this may limit Site functionality.
Essential Cookies: Required for Site operation (e.g., shopping cart, creator dashboard access).
Performance Cookies: Collect anonymous data on Site performance (e.g., Google Analytics).
Functional Cookies: Remember preferences (e.g., language).
Advertising Cookies: Deliver targeted advertisements based on browsing history.
4. Information Sharing and Disclosure
Service Providers: Third-party vendors performing services such as payment processing, payout distribution, shipping, manufacturing (print-on-demand), analytics, and email delivery.
DMCA & Copyright Disputes: If you submit a DMCA Counter-Notice as an artist, we are legally required to forward your complete Counter-Notice (which includes your legal name, contact information, and physical/electronic signature) to the party who submitted the original claim.
Legal Requirements: When required by law, subpoena, or court order, or to protect the rights, safety, or property of ACG Goods, our users, or third parties.
Business Transfers: In connection with a merger, acquisition, or sale of assets; in which case personal data may be transferred.
With Your Consent: We may share information with other parties when you expressly authorize us to do so.
We do not sell your personal information to third parties for their own marketing purposes.
5. Data Security
We implement industry-standard security measures (encryption, firewalls, secure servers) to protect your personal data and uploaded artwork files. Despite our efforts, no internet transmission or storage system is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order, payout, and tax records are retained for up to seven years for accounting purposes. Records of DMCA disputes and copyright claims are retained indefinitely to enforce our “Repeat Infringer” policies. Other data is retained per business needs.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold.
Rectification: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal and financial retention requirements.
Objection & Restriction: Object to or request limitation of data processing.
Portability: Request transfer of your data to another service provider.
Withdrawal of Consent: Withdraw consent for processing based on consent.
To exercise these rights, please contact us at support@acggoods.com. We may verify your identity before processing such requests.
8. International Transfers
Your information may be transferred to—and maintained on—servers located outside your country. By using our Site, you consent to such transfers to countries that may have different data protection laws than your jurisdiction.
9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to request deletion.
10. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. We will post the updated date at the top of this page and, where appropriate, notify you by email or via a notice on the Site.
By using https://acggoods.com/, you acknowledge that you have read and understood this Privacy Policy.
