ACGGOODS Contact Us
Service Hours
Business Days: 10:00 – 18:00 (GMT+8)
General Support & Customer Service
For general inquiries, order tracking, store setup assistance, or product questions, our support team is here to help. You can reach us through any of the following channels:
Website Live Chat: Click the chat icon on the bottom right corner of our website for real-time assistance.
Discord 1:1 Service: Join our official Discord community and open a support ticket for direct, 1:1 help from our staff. Join Discord
Email Support: Send your questions to support@acggoods.com, and we will get back to you within 1-2 business days.
Copyright & DMCA Inquiries
ACGGOODS respects the intellectual property rights of others. If you are a copyright owner or an authorized agent and believe that any content on our platform infringes upon your copyrights, please direct your correspondence to our Designated Copyright Agent.
DMCA Email: copyright@acggoods.com
Notice: To ensure your request is valid and processed immediately, please make sure your email complies with the requirements outlined in our complete Copyright Policy. Standard customer support cannot process DMCA takedown requests.
